Tell us what seems wrong

Use this page to organise the information needed for a responsible review. Avoid posting passwords, bank PINs or unnecessary sensitive information.

Browse homesOur safety approach

What to include

  • Listing title, URL or property reference.
  • Agent name and contact number, if known.
  • What happened, including dates and amounts requested.
  • Copies of messages or receipts, stored safely for follow-up.

Send the information through the official Prime Estate & Properties support channel. The current website package does not yet guarantee that this page stores a complaint in the database.

If money or personal safety is at immediate risk: stop contact where safe, preserve evidence and contact your bank or appropriate local authorities promptly.
Contact support