Agent review
Agent applications can be reviewed against identity, contact and conduct requirements.
Property checks
Staff can record who checked key details, when they checked them and what evidence supports the result.
Clear escalation
Renters should have a way to report suspected fraud, incorrect information or agent misconduct.
Before you pay
- Visit the property and confirm the exact address.
- Confirm the agent's identity and authority to rent the property.
- Get a written breakdown of all charges and a signed agreement.
- Avoid pressure, cash handovers without receipts and payments to unrelated third parties.
- Keep messages, receipts and documents in a safe place.
“Reviewed” or “verified” only refers to the checks actually recorded. It is not a warranty of title, condition, availability or future conduct.